Frequently asked questions

Many repairs are completed the same day. If we expect a longer turnaround, we’ll tell you up front and keep you updated.

You receive a written estimate before we begin repair work. Our door rate is comparable to other independent shops in the region.

Rough running can come from several causes — sometimes a throttle body service, sometimes ignition or fuel issues, sometimes a tune-up. A technician needs to assess the vehicle to pinpoint the cause.

Yes. There is a minimum diagnostic charge of $60, which includes 30 minutes of technician time. If more time is required, we’ll let you know before proceeding.

Appointments are preferred. Call us — we may have an opening to look at your vehicle the same day.

We use Square and accept most major credit cards.

Regular maintenance protects your investment, reduces the chance of breakdowns, and often saves money compared with deferred service.

We’ll explain what needs immediate attention and what can wait, so you can make an informed decision.

First, check that your gas cap is tight. If the light stays on, call us — we can connect a scan tool and perform a full diagnostic check.

The Kootenays have a lot of hills; brakes wear faster here. We recommend a brake check with every service.

When you book service with us we supply a premium aftermarket oil filter. You can request a factory filter for an additional cost.

Yes — winter tires provide better cold-weather traction and braking than all-season tires in winter conditions.